Ideally, I would like to deal with clients on a personal level. Due to the nature of online shopping this is not always possible. Nevertheless, I always like to conduct business on a basis of respect and equality. Thus, if you are unhappy with a piece of jewellery purchased from NDS Jewellery, for whatever reason, please get in touch and we will find a solution that is mutually agreeable, promise. Remember to stay kind and all will be well. For further information, please see my Shipping and Shop Policies.
Last but not least, I like to connect with you! This may be particularly relevant for commissions but always plays an important role for me: finding out what makes clients truly happy and then surprise them with getting it just right, sometimes in unexpected ways. I actually really care about the people I meet and work with (rather than for) because it is not “just” business for me. So feel free to contact me with ideas, for collaborations, inquiries, or simply suggestions on how to make this the best possible shop it can be.
In the meantime, why not have a peak at my Instagram, Pinterest and Facebook pages, an easy way to stay updated on my projects and everything that is going on behind the scenes. Of course, there is the occasional giveaway, too, so it is well worth to stay in the loop.
Kindest, Nicole x